Terms and Conditions

Welcome to the Æterna Aesthetics website (the "Website"). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using the Website.

1. General Information
This Website is owned and operated by Æterna Aesthetics, a home-based aesthetics clinic located in Exeter, Devon, UK. The information provided on the Website is for general informational purposes only and does not constitute medical advice. For personalised recommendations, please book a consultation.

2. Use of the Website
2.1 You must be at least 18 years old to use this Website.
2.2 You agree to use the Website for lawful purposes only.
2.3 You shall not:

• Copy, reproduce, or distribute any part of the Website without written permission.
• Use the Website in any way that may damage, disable, or impair its functionality.
• Attempt to gain unauthorised access to the Website or its server.

3. Medical Disclaimer
3.1 All treatments and services offered by Æterna Aesthetics are subject to a thorough consultation to determine suitability.
3.2 Results may vary between individuals, and no guarantees are provided regarding treatment outcomes.
3.3 The information on this Website is not intended to replace professional medical advice, diagnosis, or treatment. Please consult a qualified healthcare professional for any medical concerns.

4. Appointments and Cancellations
4.1 Appointments can be booked through our contact form, phone, or email.
4.2 A deposit may be required to secure your booking. Deposits are non-refundable but may be transferred to a rescheduled appointment with at least 48 hours' notice.
4.3 Late cancellations (less than 48 hours’ notice) or no-shows may result in the loss of your deposit or a cancellation fee.

5. Pricing and Payment
5.1 All treatment prices are listed on the Website and are subject to change without prior notice.
5.2 Full payment is required on the day of treatment. Payments can be made via cash, bank transfer, or other methods specified at the clinic.

6. Privacy Policy
6.1 Æterna Aesthetics respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
6.2 By using the Website, you consent to the collection and use of your information as outlined in the Privacy Policy.

7. Intellectual Property
7.1 All content on this Website, including text, images, logos, and graphics, is the property of Æterna Aesthetics and is protected by copyright and intellectual property laws.
7.2 You may not use, reproduce, or distribute any content from this Website without prior written consent from Æterna Aesthetics.

8. Liability
8.1 Æterna Aesthetics will not be held liable for any direct, indirect, or consequential damages arising from the use or inability to use the Website.
8.2 Æterna Aesthetics is not responsible for any external websites or links provided on this Website.

9. Changes to Terms and Conditions
Æterna Aesthetics reserves the right to update or modify these terms and conditions at any time without prior notice. By continuing to use the Website, you agree to be bound by the updated terms.

10. Contact Information
If you have any questions about these terms and conditions, please contact us:

• Email: hello@aeternaaesthetics.uk
• Phone: 07935 910877
• Address: Exeter, Devon, UK
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Thank you for choosing Æterna Aesthetics. We look forward to helping you achieve your aesthetic goals.